Retail

Digitisation as a challenge and opportunity

The digital transformation offers a multitude of opportunities for trade. This does not only mean realising new ways of doing business through e-commerce. Rather, it is about understanding the customer's and the retailer's points of need and relationship. Moreover, the value creation of these points must be maximised through a 'digital solution'. However, this must not only be done with the end customer in mind. The internal stakeholders must also be included in the processes in order to exploit the potential of completely new forms of cooperation, creativity as well as internal communication.

The digital transformation changes the way products and services are designed, how people work together and how you can understand and rethink processes. adesso supports you in identifying the opportunities of digital transformations and fully exploiting the potential through the intelligent use of software and methods.

Our services

						Customer relationships
						Cross-channel shopping experiences ensure long-term customer retention
				

Digitalisation doesn’t just pose challenges to the retail sector – it also offers great opportunities: These range from addressing the customer in a personalised manner on the online store, to conducting transactions in-store or on the online store, right through to different online and offline sales channels that are harmonised with one another.

						Core processes
						Time and cost optimisation from a single source
				

Whether it’s core business or customer processes, all procedures have to work seamlessly and efficiently in the digitalised world of retail. Optimising your processes will allow you to create added value both within the company and on a customer level. This is the only way that you will be able to withstand increasing pressure from competitors and remain competitive.

						Digital transformation
						Plan and implement change processes in a targeted way
				

The digital transformation entails a wide array of change processes that need to be tackled head-on. We provide you with different methods that you can use to address high-priority problems within your company in a targeted way.

Selected references

Insights into successfull projects

PoS-App development

Do you want to join a company where the future is programmed?

You're in the right place with adesso! You'll be part of the team right from day one. Together we implement challenging projects for our customers. To do this, we need people who are willing to contribute their knowledge, their talents and their skills. If you want a first-class employer: Welcome to adesso!

Open positions

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.