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Methodology

In IT, IT service management (ITSM) is mainly concerned with optimising the quality of IT services. Practice has shown that optimising security management is often more effective at improving information security in the longer term than investing in security technology is. As the focus on ITSM has increased in the IT environment, I’m going to use this blog post to explain how performance measurement and security costs are related in this context.

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Methodology

SAP S/4HANA testing is not limited to the implementation and go-live phases of a project. Standard functionalities and extensions of the S/4HANA package should also be factored in. But does this also mean more and more effort?

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Methodology

28.01.2021 By Eva-Maria Kynast

UX design for projects without a UX designer

Picture Eva-Maria Kynast

Not every project has a UX designer. The requirements engineer is often asked to perform a kind of dual role – ‘they can do that little bit of UX as well, no problem’. I’d like to use this post to expand your UX horizons a little to help you understand the basics and possibly highlight a few important points to consider when designing software solutions.

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Methodology

14.01.2021 By René Schönfelder

Agility needs diversity

Picture René Schönfelder

Diversity plays a crucial role in meeting complex and ever-changing challenges. In my blog post, I use a simplified model to explain what this means and how agile practices help a diverse team solve complex problems.

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Methodology

In my blog post, I’d like to introduce you to an incredibly versatile method for recording, analysing and documenting processes. The brown paper method is shaped by interactive collaboration, especially on site. I would like to share my experiences with you to demonstrate how the method can be adapted during a pandemic and still be applied on site.

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