GenAI in banking

Driving innovation for sustainable business models

For the financial industry, AI is no longer a dream of the future, but a reality. As a key technology driver, it is becoming increasingly important for competitive value creation in banking. It is becoming an integral part of a future-proof IT strategy. As the maturity of bank-specific use cases increases, the benefits of using AI are becoming clearer. Whether process automation, fraud prevention, chatbots, KYC or personalised banking - the variety of AI applications in banking is impressive!

Would you like to welcome GenAI to your bank?

Executives from 40 companies in the German financial sector took part in our major GenAI survey and delivered a clear result: banks see themselves well positioned for the future with Generative AI.

We have summarised the results for you.

To the study

Our GenAI use cases in the banking sector

Efficient sanctions screening with AI

Automated analysis of transactions for sanctions violations is important, but false positives can be a problem. An AI-based solution uses machine learning to identify these and reduce manual effort. This frees up staff to focus on in-depth review of suspicious transactions, resulting in more accurate monitoring and more efficient use of resources.

Next Best Offer (NBO)

Banks rely on AI-supported solutions to better understand customers, address them individually and make advisory processes more efficient. Our AI analyses customer profiles, financial situations, sectors and preferences in order to generate tailored product recommendations. This enables customer advisors to suggest suitable products and involve product specialists where necessary.

Conversational AI

The future of customer interaction in the financial sector is being revolutionised by chatbots and virtual assistants. As a leading IT service provider, adesso offers customised AI solutions for the financial sector. From strategy to implementation, we stand for innovation and efficiency in order to offer your customers the best experience.

Know you customer (KYC) legitimisation

Manual verification of ID card data and commercial registers is time-consuming and error-prone. AI offers a solution: image recognition algorithms for automated matching and NLP for extracting relevant information. This makes the onboarding process more efficient and fraud prevention easier.

Lead generation

Bank advisors work with time-consuming manual analyses that lead to delays and wasted resources. Our AI automates the screening of annual reports and press releases and evaluates them using a scoring system. This enables a proactive response to customer preferences and more efficient lead generation in corporate banking.

ESG scoring: data extraction from energy performance certificates

ESG scoring requires data from various sources, in particular from the energy performance certificate (EPC) and the sustainability certificate (SC). AI automates document recognition and data extraction from these sources. This solution automates and accelerates the ESG assessment process, optimises the use of resources and improves the quality of decision-making.

Further content on Generative Artificial Intelligence

geschwungene Linien in Blau-Grün-Ton mit Lichtreflexionen

adesso's GenAI analysis tool

						Compl.AI
						Check contracts for DORA compliance quickly and easily
				

Automate the contract review process with Compl.AI and reduce time, costs and compliance risks. The tool analyses contracts fully automatically for DORA compliance, continuously monitors changes and ensures that your organisation is always up to date. This allows you to concentrate on your core business and ensure the security of your ICT infrastructure.

Blog post: Market outlook for the banking sector in 2024

Technology in transition! Discover in our blog how AI will shape banking in 2024. From personalised services to fraud prevention and cost optimisation - artificial intelligence is fundamentally changing the industry!

AI dossier: game changer in the financial sector

AI is revolutionising sales and marketing in the financial sector. Its transformative power is undeniable. From an underestimated topic, AI has quickly developed into an indispensable trend. Thanks to chat GPT, the potential has become recognisable for everyone and the enthusiasm for AI is unbroken.

GenAI workshop-in-a-day

To get your AI journey with Microsoft and adesso started, we first show you how to use GenAI securely in the Microsoft Cloud.

GenAI in the Google Cloud

If you are looking to learn more about the possibilities that the new technologies and applications have to offer, you can rely on us as a Google Trusted Tester.

Partnership with Aleph Alpha

Artificial intelligence made in Germany – adesso and Aleph Alpha share the goal of delivering the AI language models of the future.

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.